Refund & Cancellation Policy

Our Policy on Refunds and Cancellations

Refund Policy

Last updated: March 04, 2025
At MaxPlayIPTV.com, we want you to be completely satisfied with your IPTV service. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. Eligibility for Refunds

1.1 Free Trial Period

  • Refund Eligibility: If you are unsatisfied with our service during the free trial period, you may request a full refund.
  • How to Request: Contact our support team within 24 hours of starting the trial.

1.2 Subscription Period

  • Refund Eligibility: Refunds are available within 3 days (72 hours) of your initial subscription purchase.
  • How to Request: Submit a refund request through your account dashboard or contact our support team.

2. Exceptions to the Refund Policy

  • No-Show for Free Trial: If you do not cancel within the 24-hour free trial period, you will be charged for the first month and ineligible for a refund.
  • Used Free Trial: If you have previously used a free trial, you are not eligible for a refund on a subsequent subscription.
  • Violations of Terms: If your account is terminated due to violations of our Terms of Service, no refund will be issued.

3. Refund Process

  • Processing Time: Refunds are processed within 5-7 business days of your request.
  • Method: Refunds will be issued to the original payment method.

4. Contact Us

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